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How to Use Twitter for Business

| October 25, 2011 | 19 Comments More

Twitter can be an ideal marketing tool for any business. Many business owners don’t know how to use social media for marketing. The main objective of social media campaigns is to enhance personal communication. Businesses should engage with potential customers, rather than just shouting their message. The idea with social media is to engage and interact, rather than pushing your message down people’s throats.

Twitter Business

Twitter can be used in different ways:

Branding

Establishing a brand identity is vital for many businesses. Twitter can be useful for reinforcing a brand. For instance, a company’s brand can be secured through the avatar which appears in the Twitter profile. You should use the image which represents your company’s brand. Twitter has been very effective in building brand identity for my webhostingpad coupons and register.com discounts.

Marketers can also keep track of what people are saying about their brand and company on Twitter. Using the brand or company name, you can carry out a search at http://search.twitter.com. Whenever someone tweets a query about the service or company, a reply can be sent offering the necessary assistance. For ease in monitoring such mentions, you need to subscribe to a Twitter RSS feed. This way, you will be notified every time the brand or company is mentioned.

Marketing

Twitter can be useful for informing customers about new services, promotions and products. Marketers can carry out searches for queries which can be solved using the company’s product.

Viral

Twitter is a viral tool. Interesting, innovative and new products are usually broadcast and re-tweeted, thus helping spread the word fast. Think of what is unique and interesting about your product or company. Unconventional ideas are more likely to appeal to Twitter’s audience.

Press

Twitter is a great tool for grabbing the attention of news media or the press. Many media personalities and bloggers participate on Twitter. Therefore, posting your announcements on Twitter might lead to unexpected press coverage.

Instant feedback

Twitter can be a great way of getting instant feedback. If you want to know what people think about your product or company, you can ask questions via Twitter to get immediate feedback.

Connect

Twitter is useful for connecting with other people in your industry. You can follow professionals in your market or niche so as to stay informed of developments in your industry.

Respond to criticism

You can use Twitter to offer a constructive and professional response to criticism. Keep track of mentions which criticize your service or product, and then respond in a professional and helpful manner.

 

Author Bio

This is a guest post by Charles Mburugu, a social media and internet marketing blogger. He also writes about coupon deals at discount blogs that share webhostingpad discounts and register.com coupons. Currently, he is contributing to a coupon blog which offers a webhostingpad vouchers and register.com promotion codes.

 

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Category: Social Media

About the Author (Author Profile)

Shiva Chettri is the editor and owner of Netchunks, a premier blog about Webmaster and Blogging Tips. He intends to make the web a friendlier place by sharing stuffs and articles which will help other webmasters and bloggers to becomes successful. His other interests includes Web Designing, Wordpress and Music of almost every genre. Send +Shiva an email at admin@netchunks.com

Comments (19)

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  1. Larissa says:

    Twitter can be our 24/7 costumer service!
    Larissa recently posted..How to get rid of scars- fast and easy!My Profile

  2. Pradosh
    Twitter:
    says:

    People tweek much often than the updates facebook.
    So Twitter is good tool for marketing.
    Pradosh recently posted..Clean Duplicate Files To Free Up Space And Boost Drive PerformanceMy Profile

  3. Abdullah from Post free ads says:

    Twitter is great service for marketing

  4. jlem1125 says:

    Thanks for the tip! Yeah i definitely agree that right now, Twitter is getting more famous than Facebook. And it’s certainly a good platform for advertising your business!

  5. sarah says:

    Nice tip for marketing our small business. I think Twitter can be used for whatever purpose we want. Our imagination is the limit.

  6. Anna says:

    Twitter is ideal for viral marketing as the word-of-mouth advertsising is very effective. In general thanks a lot for wonderful ideas how to promote Twitter.

  7. Albert
    Twitter:
    says:

    Thank you Charles for this article.

    Well Twitter is a “must have” business tools into the new 2.0 Era.
    I use twitter especially for special announcement and promotional discounts.
    Regarding customers support,I usually do in through Facebook or email
    Albert recently posted..Social Networking Websites Daily News #2My Profile

  8. Great tips. I actually made a twitter account for my business too. I do follow does legitimate and verified users in twitter that use to be in my niche category. Further more, I also use Hash tags every time I have a new tweets to do. Do you think this will help?

  9. Nick
    Twitter:
    says:

    Hi Shiva,
    Very nice and informative article. I don’t use twitter currently, because I’m searching information on how to.
    Your post helped me out a lot, so I hope that I can tweet pretty soon. Thanks Shiva!
    Nick recently posted..North Face Denali Jacket Review and CouponsMy Profile

  10. Visagederma says:

    Thanks for this article, I need to start using Twitter and didn’t know how to start it off and getting it to run, and this will be my reference.

  11. soniya says:

    great post very informative thanks

  12. Andy says:

    Twitter is one of the greatest social network and for sure works very well for announcing promotion, new content and brand building. Fairly easy to for promoting business online.
    Andy recently posted..Charlotte NC Foreclosures Offer Excellent Deals And StealsMy Profile

  13. Amy cathern says:

    At the starting i do not know how to use twitter,It was very difficult to me..But know twitter is really helpful for me..Till now it did not help me that much in marketing ,I have faith that twitter will surely help me in marketing.. http://goo.gl/y2epy

  14. shenoyjoseph says:

    twitter is one the best social networking site which helps to improve our business and even it also generates a lot of traffic to your blog when you have more number of active followers. :)
    shenoyjoseph recently posted..Make Free Video Calls on Samsung Galaxy S and S2 using SkypeMy Profile

  15. I just signed up for Twitter and I’m just wondering how it can be used as a social marketing tool for my business. It seems to be kinda like facebook

  16. Swamykant
    Twitter:
    says:

    According to a recent report, twitter has more mobile users and most prefer to stick to brands only like cnn.
    Swamykant recently posted..How SMS Messaging Is Changing The WorldMy Profile

  17. Atria says:

    Thanks for the tip..I need to start using Twitter and didn’t know how to start it off and getting it to run, and this will be my reference.

  18. Marquitta says:

    I actually made a twitter account for my business too. I do follow does legitimate and verified users in twitter that use to be in my niche category.

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